General Terms and Conditions

Maria Udvardi-Gocs Sonnmattweg 10, 4410 Liestal, Switzerland Email: connect@mariagocs.com Website: www.mariagocs.com

Effective date: 20 August 2026 Version: 2.0

PART A — GENERAL PROVISIONS

These provisions apply to all services and products listed in Section 1. Part B contains additional terms for Personal Energetic Readings. Part C contains additional terms for the Frequency Alchemy membership. Where Part B or Part C conflicts with Part A, Part B or Part C prevails for that service.

1. Provider and Scope

These General Terms and Conditions (“Terms”) govern all contractual relationships between Maria Udvardi-Gocs, acting as a sole trader established in Liestal, Switzerland (“the Provider”, “I”, “me”), and any natural person purchasing or accessing her services (“the Client”, “you”).

These Terms apply to:

• Personal Energetic Readings (see Part B)
• The Frequency Alchemy membership (see Part C)
• 1:1 sessions, including Spiritual Response Therapy (SRT) sessions
• 1:1 mentorship containers, including Courageously Delusional and THE LEGACY VIP
• Group programmes and online courses
• Digital products, including PDF guides, workbooks, meditations, activations, audio recordings and voice memos
• Any content delivered via Telegram, Zoom, email, Payhip or the website

These Terms also apply to all future orders between the parties, even where not expressly agreed again, unless otherwise stipulated in writing.

The Provider trades as a natural person. The Client’s contractual counterparty is Maria Udvardi-Gocs personally.

2. Eligibility

Services are available only to persons aged 18 years or older. By purchasing, you confirm that you are at least 18 and have full legal capacity to enter into this contract.

Services are not suitable for, and are not offered to, persons who are:

• experiencing a mental health crisis, acute psychological distress, suicidal ideation or self-harm
• experiencing psychosis, mania, dissociation or a comparable acute episode
• seeking treatment, diagnosis or management of a medical or psychiatric condition
• seeking an alternative or substitute for medical, psychiatric or psychological care

If you are in crisis, please contact your doctor, your local emergency number, or a crisis helpline. If any of the above applies to you, please do not purchase. If it becomes apparent during our work together that it applies, I may end the engagement in accordance with Section 15.

3. Conclusion of Contract

The presentation of services on the website or on any sales platform does not constitute a binding offer. It is an invitation to you to place an order.

A binding contract is concluded when you complete checkout via Payhip, Stripe or another payment platform and receive a purchase confirmation from me or from the platform on my behalf.

The contract text is not stored by me in a separately retrievable form. Please retain your confirmation email.

4. Prices and Payment

• Prices are stated in the currency shown at checkout and are inclusive of any taxes I am required to charge.
• Fees are payable in full at the time of purchase, unless a written instalment arrangement has been agreed.
• Payment is processed by Payhip, Stripe or PayPal. I do not receive or store your full card details.
• Currency conversion charges, foreign transaction fees and bank charges are your responsibility.
• Where instalments have been agreed, the full fee remains owed. A failed or missed instalment may result in suspension of access until the account is brought current.

5. Right of Withdrawal and Immediate Performance

5.1 Statutory right. If you are a consumer resident in the European Union, the United Kingdom or the European Economic Area, you have a statutory right to withdraw from a distance contract for services within 14 days of the contract being concluded, without giving a reason.

5.2 Waiver on completion. At checkout you are asked to confirm two things:

• (a) that you expressly request that I begin performing the service before the end of the 14-day withdrawal period; and
• (b) that you acknowledge and agree that you will lose your right of withdrawal once the service has been performed in full.

Once both confirmations have been given and the service has been fully performed, the right of withdrawal is extinguished and no refund is due. For Personal Energetic Readings, full performance occurs on delivery of the completed PDF (see Part B, Section 20).

5.3 Withdrawal after work has begun but before completion. If you withdraw within the 14-day period after I have begun work but before full performance, you owe a proportionate amount reflecting the work already carried out, and the balance will be refunded.

5.4 Digital content. For downloadable digital products supplied immediately, the right of withdrawal is lost once download or streaming has begun, subject to the same express request and acknowledgement at checkout.

5.5 Outside the withdrawal period. Beyond the circumstances set out above, all purchases are final. Missed sessions, unused access, change of mind, dissatisfaction with the content of a reading, or failure to engage with the material do not give rise to a refund.

5.6 How to withdraw. Send a clear statement to connect@mariagocs.com within the withdrawal period. Refunds due are issued to the original payment method within 14 days.

6. Payment Disputes and Chargebacks

If you have a concern about a payment, please contact me first at connect@mariagocs.com. I aim to resolve payment issues within 14 days.

Initiating a chargeback or platform dispute without contacting me first is a breach of these Terms. Nothing in this clause limits your legal rights against your card issuer or payment provider; it obliges you to raise the matter with me first so that it can be resolved directly.

Where a chargeback is raised in respect of a service that has been fully delivered, I reserve the right to submit evidence of delivery to the payment provider, to suspend access, and to recover the disputed sum together with any chargeback fees.

7. Nature of the Services — Important Disclaimer

My work is intuitive, spiritual and educational in nature. It draws on Spiritual Response Therapy, Akashic Records channelling, ancestral and transgenerational pattern work, chakra work and nervous system regulation practices.

I am not a medical doctor, psychiatrist, psychologist, psychotherapist, counsellor, nurse, lawyer, tax adviser or financial adviser, and I do not hold a licence in any of these fields.

Accordingly:

• I do not diagnose, treat, cure, prevent or manage any physical or mental health condition.
• I do not give medical, psychiatric, psychological, legal, tax or financial advice.
• Nothing I say constitutes a prognosis, a prediction of health outcomes, or a statement about the course of any illness.
• My work is not a substitute for medical, psychiatric or psychological care, and is not an emergency or crisis service.
• You should never start, stop, delay or alter any medical treatment, medication, therapy or professional advice on the basis of anything arising from our work. Consult your doctor or the relevant qualified professional.

Spiritual concepts used in my work — including but not limited to Akashic Records, energy fields, starseed lineages, parallel lives, guides and higher selves — are offered within a spiritual framework. They are not presented as scientifically established fact, and you engage with them at your own discretion.

You remain solely responsible for your own decisions, actions and wellbeing, both during and after our work together.

8. No Guarantee of Results

Individual experience varies. I make no guarantee, representation or warranty as to any specific outcome, result, insight, healing, financial gain, relationship change or other benefit. Any examples, testimonials or case descriptions are illustrative of individual experience and are not a promise of your results.

9. Third Parties and Ancestral Work

Ancestral, lineage and transgenerational work may surface material relating to your family and to living or deceased relatives.

By purchasing, you confirm that:

• you are requesting the work for yourself and about your own energetic field;
• you are not commissioning work about, on behalf of, or directed at any other identifiable living person without their knowledge;
• any information you provide about third parties is provided lawfully and on your own responsibility;
• you will not treat any statement arising from the work as a factual assertion about a third party, and will not present it as such to others.

I do not carry out readings, clearings or energetic work targeted at a named third party at the request of someone else. I do not read for minors.

10. Intellectual Property

All content I create and deliver — including voice memos, recordings, videos, PDFs, meditations, activations, journal prompts, exercises, frameworks, methods, session structures and written material — remains my exclusive intellectual property.

You receive a limited, personal, non-exclusive, non-transferable licence to use the material for your own private, non-commercial purposes.

You may not reproduce, resell, distribute, publish, share, copy, adapt, translate, record, screenshot for redistribution, upload to any platform, or use to train any artificial intelligence system, any part of the material.

Documents personal to you — such as your reading PDF — remain yours to keep and use privately. The underlying frameworks, formats and methods remain mine.

Breach of this section results in immediate termination of access without refund and may give rise to civil claims.

11. Personal, Non-Transferable Access

Access is granted to one named individual and is not transferable. Sharing login credentials, invite links, Telegram access or programme materials with any other person is prohibited and results in immediate removal without refund.

12. Confidentiality

My obligation to you. Everything you share with me in the course of our work is treated as confidential and will not be disclosed to third parties, except where I am required to do so by law, or where I have a good-faith belief that disclosure is necessary to prevent serious and imminent harm to you or another person.

Your obligation. In group settings, memberships and community spaces, you may encounter other participants’ personal material. This is strictly confidential and may not be recorded, repeated, screenshotted or disclosed. This obligation continues after your access ends.

I am not a licensed healthcare professional and the work is not covered by medical or therapeutic professional privilege.

13. Data Protection

I process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). Full details are set out in the Privacy Policy at www.mariagocs.com/privacy-policy.

13.1 Data collected. Name, email address, Telegram username, payment reference, and the information you voluntarily provide in intake forms, topic submissions, sessions and correspondence.

13.2 Special category data — explicit consent. The information you provide may include data revealing health, wellbeing, religious or philosophical beliefs, or sex life or sexual orientation. Under Article 9 GDPR this is special category personal data and requires your explicit consent.

By submitting such information, you give explicit consent to my processing it for the sole purpose of preparing and delivering your reading, session or programme. You may withdraw this consent at any time by emailing connect@mariagocs.com. Withdrawal does not affect processing already carried out, and may make it impossible to continue delivering the service; it does not of itself create a right to a refund for work already performed.

13.3 Recordings and notes. I may make voice recordings and written notes of sessions and of my own dictated observations, in order to prepare your materials. These are stored securely and are not shared. You consent to this by purchasing. If you do not wish a session to be recorded, tell me before it begins.

13.4 Retention. Session materials and correspondence are retained for five years from the end of the engagement, after which they are deleted, unless a longer period is required by law (for example, accounting records).

13.5 Your rights. You have the right to access, rectify, erase, restrict and port your data, and to object to processing. Requests go to connect@mariagocs.com.

14. Liability

I am liable without limitation for damage caused by intent or gross negligence, and for injury to life, body or health.

For slight negligence, my liability is limited to the foreseeable damage typical for this kind of contract, and in any event to the amount of the fee you paid for the service concerned.

I am not liable for:

• your decisions or actions taken following our work
• failure to obtain, or delay in obtaining, medical or professional advice
• technical failures, outages or changes of policy affecting third-party platforms (Telegram, Zoom, Payhip, Stripe, MailerLite, email providers)
• your inability or unwillingness to install or use a required platform
• loss of data caused by a third-party platform

None of these Terms exclude or limit liability that cannot lawfully be excluded or limited, including your mandatory statutory consumer rights.

15. Conduct and Termination by the Provider

I may suspend or terminate access immediately, without refund, where you:

• breach Sections 10 or 11 (intellectual property, sharing access)
• behave abusively, threateningly or harassingly towards me or another participant
• breach confidentiality in a group space

I may also end an engagement where I judge in good faith that the work is not appropriate for you — for example, where Section 2 applies. In that case, I will refund the proportion of the fee corresponding to work not yet performed.

Pursuant to Article 404 paragraph 1 of the Swiss Code of Obligations, either party may terminate a mandate at any time. Where you terminate, fees remain payable for work already performed and for costs already incurred; the balance is refunded.

16. Support and Complaints

Questions and complaints: connect@mariagocs.com. I aim to respond within 14 days and in any event within 30 days. Correspondence is retained in accordance with Section 13.4.

17. Changes to These Terms

I may amend these Terms for future purchases. The version in force at the time of your purchase governs your contract. For ongoing subscriptions, see Part C, Section 29.

18. Governing Law and Jurisdiction

These Terms are governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

The place of jurisdiction is Liestal, Basel-Landschaft, Switzerland.

Consumers: if you are a consumer resident in the EU, EEA or UK, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence, and you may also bring proceedings in the courts of your place of residence.

19. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions remain in full force. The invalid provision is replaced by a valid provision that most closely reflects its commercial purpose.

PART B — PERSONAL ENERGETIC READING

20. Process and Timing

The Personal Energetic Reading is a bespoke written reading, prepared individually for you and delivered as a PDF by email.

The process is as follows:

Step 1 — Purchase. You complete checkout and receive a confirmation.

Step 2 — Instructions. I send you an email with instructions explaining what I need from you.

Step 3 — Your submission. You reply with your topics or questions (three topics for the three-topic reading) and any other information requested.

Step 4 — Preparation. I begin work only after receiving your submission. No work is carried out before this point.

Step 5 — Delivery. I deliver your completed reading as a PDF by email within seven (7) days of receiving your submission.

The seven-day period runs from receipt of a complete submission. If your submission is incomplete or unclear and I need to come back to you, the period runs from receipt of the clarification.

21. Delivery Delays

I will notify you promptly if delivery will be delayed by illness, technical failure or other cause outside my reasonable control, and will give a revised delivery date. A delay of this kind does not entitle you to a refund unless delivery becomes impossible.

22. If You Do Not Submit Your Topics

Your reading cannot be prepared without your submission.

If I have not received your submission within ninety (90) days of the date of my instruction email, and you have not responded to at least one reminder, the engagement lapses and the fee is forfeited. No refund is due.

If you know you will need longer, email me before the 90 days expire and I will extend the period.

23. Scope of the Reading

• The reading addresses the topics you submit, within the number of topics purchased.
• Topics cannot be exchanged or added once work has begun.
• The reading is delivered in written PDF form. It does not include a live session, a call, or ongoing correspondence, unless separately purchased.
• Follow-up questions about the meaning of the reading are welcome by email within 14 days of delivery. This is a courtesy, not a re-reading, and does not extend to new topics.
• I do not provide revisions or re-readings on the basis that the content was not what you hoped for. What comes through, comes through.

24. Topics I Do Not Read On

I will not prepare a reading on:

• medical diagnosis, prognosis, treatment decisions, test results, fertility outcomes, or the health or life expectancy of any person
• legal, tax or investment decisions
• pregnancy outcomes
• the death of any person
• the private affairs, motives, health or intentions of a named third party
• whether another person will do, feel or decide something

If your submitted topics fall into these categories, I will contact you and invite you to reframe them towards your own field and your own patterns. If you decline to reframe, the engagement is cancelled and the fee refunded in full, provided work has not yet begun.

25. Withdrawal — Readings

The general rule in Section 5 applies, with the following clarification:

StageRefund positionAfter purchase, before you submit topicsFull refund if requested within 14 days of purchaseAfter you submit topics, before delivery, within 14 days of purchaseProportionate refund reflecting work already carried outAfter the PDF has been deliveredService fully performed — no right of withdrawal, no refundMore than 14 days after purchaseNo refund (see Section 5.5)

By confirming at checkout that you request immediate performance and accept the loss of your withdrawal right on completion, you agree to the above.

PART C — FREQUENCY ALCHEMY MEMBERSHIP

26. What Frequency Alchemy Is

Frequency Alchemy is a recurring monthly membership delivered through a private Telegram channel.

Membership includes voice memos, meditations, activations and self-work exercises, published at my discretion.

Frequency Alchemy does not include Spiritual Response Therapy clearing work. SRT clearing is carried out exclusively in 1:1 sessions and is not part of the membership. It also does not include personal readings, 1:1 attention, individual responses or personalised guidance.

The volume, frequency and format of content is at my discretion and may change over time.

27. Telegram Requirement

Membership requires a Telegram account. You are responsible for installing Telegram and maintaining access on your own device. I am not liable for your inability or unwillingness to use Telegram, and no refund is due on that basis.

28. Free Trial, Billing and Renewal

28.1 Free trial. New members receive a 5-day free trial. No charge is made during the trial.

28.2 Conversion. Unless you cancel before the end of the fifth day, the trial converts automatically to a paid membership and the first payment of EUR 27.90 is taken.

28.3 Recurring billing. Membership then renews automatically each month at EUR 27.90, charged to your saved payment method on the same day of each month, until cancelled. You authorise these recurring charges at signup.

28.4 Failed payments. If a payment fails, the payment provider may retry. Access may be suspended until payment succeeds. If payment is not received, membership is cancelled.

28.5 One trial per person. The free trial is available once per person.

29. Cancellation

29.1 How to cancel. Cancel at any time through your Stripe or Payhip customer portal, using the link in your confirmation email, or by emailing connect@mariagocs.com.

29.2 Effect of cancellation. Cancellation takes effect at the end of the current paid month. You keep access until that date. Telegram access is then removed.

29.3 Timing. Cancellation must be made before the renewal date to avoid the next charge. A cancellation made after a charge has been taken takes effect at the end of that paid month.

29.4 No partial refunds. Monthly fees are not refunded pro rata for unused days, and no refund is due for months in which you did not engage with the content.

29.5 Withdrawal right. The 5-day free trial gives you the opportunity to review the membership before any payment. By starting the trial and requesting immediate access, you request immediate performance. Your statutory 14-day withdrawal right in respect of the first paid month is preserved to the extent required by law; where you exercise it after content has been made available to you, a proportionate deduction applies.

30. Price Changes

I may change the membership price. Existing members will be given at least 30 days’ written notice by email before a new price applies to them. If you do not accept the new price, cancel before it takes effect. Continued membership after that date constitutes acceptance.

31. Changes to the Membership and Closure

I may change the content, format or delivery platform of the membership. I may also close the membership entirely, giving at least 30 days’ notice, in which case billing stops and any month paid in advance beyond the closure date is refunded pro rata.

32. Conduct in the Community

Sections 11, 12 and 15 apply in full to the Telegram channel. Sharing membership content outside the channel, or disclosing another member’s personal material, results in immediate removal without refund.

By completing a purchase you confirm that you have read, understood and accepted these General Terms and Conditions.

Maria Udvardi-Gocs — Liestal, Switzerland — connect@mariagocs.com — www.mariagocs.com